At SeaWolves Apparel, every product is made specifically for you after your order is placed. This made-to-order process helps reduce waste and ensures that each item is produced with care. Because of this, we ask that you review your order carefully before completing your purchase.

Returns & Exchanges

As all of our products are custom made on demand, we do not accept returns or exchanges for the following reasons:

• Ordering the wrong size
• Changing your mind after purchase
• Selecting the wrong colour or style
• Accidental purchases
• Buyer preference

Please refer to our sizing charts before placing your order. If you are unsure about sizing, we encourage you to contact us prior to ordering, and we will be happy to assist you.

Damaged, Defective, or Incorrect Orders

Your satisfaction is important to us.

If you receive an item that is damaged, defective, misprinted, or different from what you ordered, please contact us within 7 days of receiving your order.

Please email seawolvesapparel@gmail.com with the following:

• Your order number
• A brief description of the issue
• Clear photographs showing the product and the problem

Once reviewed, if the issue is determined to be a manufacturing defect or an error on our part, we will replace the item at no additional cost to you.

Order Cancellations

Because each item enters production shortly after your order is placed, cancellations or changes can only be requested within 2 hours of purchase.

Once production has begun, we are unable to cancel, modify, or refund the order.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect shipping address is provided and the package is returned to us, additional shipping charges may be required to resend the order.

SeaWolves Apparel is not responsible for orders delivered to an incorrect address supplied by the customer.

Lost or Delayed Shipments

Once an order has been shipped, delivery is handled by the shipping carrier.

If your package appears to be lost in transit, please contact us and we will work with the shipping carrier to investigate the shipment.

While we will do everything we can to assist, SeaWolves Apparel cannot guarantee delivery dates and is not responsible for delays caused by shipping carriers, customs processing, severe weather, labour disruptions, or other circumstances beyond our control.

Refunds

Refunds are only issued under the following circumstances:

• You received the wrong item.
• The product has a verified manufacturing defect.
• The product arrived damaged due to a production or manufacturing issue.
• Your order cannot be fulfilled.

Approved refunds will be issued to the original payment method.

Our Commitment

At SeaWolves Apparel, we are committed to providing premium-quality apparel inspired by the ocean, diving, and adventure. If there is ever an issue with your order, our team will work with you to resolve it quickly and fairly.

We appreciate your support and thank you for choosing SeaWolves Apparel.