Every SeaWolves product is produced specifically for you after your order is placed. Nothing is mass-produced and stockpiled. This reduces waste and lets us focus on craftsmanship—but it does mean we ask you to check your order carefully before completing your purchase.

Have a look at thes ize guide before you order. If you're between sizes or unsure about a particular fit, contact us before ordering and we'll be happy to help.

Because all products are custom made on demand, we don't accept returns or exchanges for: ordering the wrong size, changing your mind after purchase, selecting the wrong colour or style, accidental purchases, or buyer preference.

Full details are in our Return & Exchange Policy.

Contact us within 7 days of receiving your order. Email seawolvesapparel@gmail.com with your order number, a brief description of the issue, and clear photographs showing the product and the problem.

Once reviewed, if the issue is a manufacturing defect or an error on our part, we'll replace the item at no additional cost to you.

Because each item enters production shortly after your order is placed, cancellations or changes can only be requested within 2 hours of purchase. Once production has begun, we're unable to cancel, modify, or refund the order.

Processing times vary because every item is produced after purchase. Once your order has shipped, delivery is handled by the shipping carrier. Estimated production and shipping times are provided for convenience only and are not guaranteed.

Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided and the package is returned to us, additional shipping charges may be required to resend the order. We're not responsible for orders delivered to an incorrect address supplied by the customer.

Yes. Contact us and we'll work with the shipping carrier to investigate. We can't guarantee delivery dates and aren't responsible for delays caused by carriers, customs, severe weather, labour disruptions, or other circumstances beyond our control—but we'll do everything we can to help.

Refunds are issued when you received the wrong item, the product has a verified manufacturing defect, the product arrived damaged due to a production issue, or your order cannot be fulfilled. Approved refunds go back to the original payment method.

We make every effort to display our products, colours, and descriptions accurately. Because screen settings vary, actual colours may differ slightly from what appears on your device.

We're open to conversations with dive shops, charter operators, marinas and retailers. Email seawolvesapparel@gmail.com or use the contact form and choose “Wholesale enquiry”.

Email seawolvesapparel@gmail.com or call 705-768-9970. You can also use the contact form. We aim to reply within 1–2 business days.